Reference

rajapools Terms & Conditions for DANA and QRIS

Our Terms & Conditions set out how you open, use and close a rajapools account, including the steps around DANA, OVO, GoPay and QRIS.

Account accessWallet rulesLocal-law wordingPolicy contact
rajapools rajapools Terms & Conditions for DANA and QRIS
CLAUSE HELP

Support For Account And Wallet Terms

A clear contact path matters when a Terms & Conditions question affects your account or payment record. Our support desk can explain a clause without changing the agreement on your behalf.

Account wording Send the section title and your account phone number to our support desk when you need a plain explanation of account access, verification or closure terms.
Wallet record For DANA, OVO, GoPay or QRIS questions, attach the payment receipt and reference shown in your wallet history so we can match the transaction.
Access question If a title or account route is unavailable, ask us to check whether access depends on local law or a specific condition in the current Terms & Conditions.
RECORD HANDLING

How rajapools Handles Account Records

We apply these Terms & Conditions through ordinary account checks rather than hidden steps. Phone verification connects the account to the person creating it, while wallet records help us match DANA, QRIS…

Account details

We use the phone and account details you provide to complete access checks, connect wallet activity and respond to requests made under these Terms & Conditions.

Cookies

Cookies may keep your session and policy choices available on the same device. Your browser controls can remove them, although some account steps may need repeating.

Payment matching

A DANA, QRIS, bank transfer or virtual account receipt may be checked against the account reference so a wallet record is assigned to the correct account.

Account security

Keep your phone access and login details private. If you notice an unfamiliar account action, contact our support desk and include the time and account reference.

Record retention

We retain account and transaction records for the period needed to operate the agreement, resolve disputes, meet applicable duties and handle account closure requests.

Change request

You can ask us to correct an account detail or explain how a record is used. Send the request through support with enough detail to locate your account.

Terms & Conditions Questions Before Account Access

These answers address the Terms & Conditions questions we expect you to ask before opening an account. They cover eligibility, payment records, account changes, cookies, access to casino titles and the support route. If your situation is specific, contact us with your account reference so we can address the clause that applies.

They cover account creation, phone verification, permitted account use, wallet records, access to casino and sports areas, policy changes, account closure and the way you can contact us about a clause.

Yes. Account or title access depends on local law. A route may be unavailable where local law does not permit it, and the current Terms & Conditions explain the applicable access position.

These local rails may be available where shown in your cashier. The payment name and account details must match, and we may request a receipt or reference before matching the wallet record.

Contact our support desk with the incorrect detail and your account phone number. We can explain the correction path, while any change remains subject to account checks and these Terms & Conditions.

Cookies may support your session and remember policy choices on your device. You can manage them through browser controls, but removing them may require you to repeat an account step.

Use the support route beside the cashier and include the section title, account phone number and relevant receipt if payment is involved. We will direct the question to the applicable account process.

Yes, send a closure or correction request through support with enough detail to locate your account. We may first complete identity and transaction checks before applying the requested change.